Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

We have an exciting opportunity to join our talented Human Resources Department, Employee and Labor Relations Team. The Senior Manager will be held accountable for leading assigned staff and services in support of COH’s operational objectives. This will include identifying, assessing, planning, implementing and monitoring all activities relevant to the assigned area(s). In this role the Senior Manager may serve as a liaison for all other HR functions and be responsible for collaborating with all areas of HR to successfully carry out their assigned tasks.

Assigned areas will be Employee/Labor Relations. Key accountability is the innovative application of Employee/Labor Relations and to apply proactive measures to address trends. Manages staff in the delivery of leaves of absences, administration of workers compensation and reasonable accommodations.

As a successful candidate, you will:

• Consults with managers on: performance management; investigations; managing conflicts; resolving both formal and informal disputes; the interpretation and application of HR policies, bargaining agreements, relevant laws, etc.; presentations at grievance hearings or other formal proceedings. Consults with employees on dispute resolution, the interpretation and application of policy and other matters.
• Develop and present educational and/or training programs to supervisors and staff.
• Assists managers in identifying options, articulating advantages/disadvantages and/or risks of each, and facilitating a sound decision. Assumes accountability for accuracy and thoroughness of advice and for articulating and facilitating a smooth process. Uses resources in other areas effectively, but maintains accountability.
• Participates in special projects related either to departmental or organizational needs and priorities.
• Manages and develops Human Resources staff with regards to employee leaves of absences, workers’ compensation and reasonable accommodations, in order to ensure appropriate and consistent employee labor/relations consultations.
• Participates in union-management contract negotiations as a member of the management negotiation team. Ensures that all provisions of the agreement are implemented. Provides advice and guidance to management relative to the provisions of the agreement.
• Manages the third step grievance process as the hearing Officer, as outlined in the established grievance procedure. Consults with management on course of action.
• Updates Human Resources policies and procedures to reflect changes in relevant laws and/or City of Hope’s practice and provides in-service as necessary.
  Investigates employee complaints including sexual harassment and discrimination charges, in a confidential and sensitive manner.

Your qualifications should include:

• Bachelor’s degree. Experience may substitute for minimum education requirements.
• 8 years relevant human resources experience in employee labor/relations plus 1-2 years of experience in a lead/supervisory capacity. Current knowledge of HR practices, laws and regulations; demonstrated excellent leadership skills; ability to work independently and manage multiple and competing priorities; superior oral and written communication skills; strong analytical and problem solving skills.
• Juris Doctorate Degree preferred.
• Employee Labor/Relations preferably in the Healthcare industry preferred.
• Certification in conducting investigations pursuant to Title IX preferred.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.