Job Description

Summary
The School for Environment and Sustainability (SEAS) is actively looking for a Marketing Cloud Specialist to support and collaborate with members of the SEAS community. Your primary role will involve assisting with our marketing processes, providing technical assistance to enhance digital solutions, and employing data integration techniques to maximize the use of the Marketing Cloud. Working closely with central IT, the SEAS Student Center, and the Communications Marketing team, you will also carry out automation solutions to guarantee the seamless execution of technical marketing campaigns for the school.


You will report directly to the SEAS Information Technology Manager /Salesforce Administrator, occasionally providing back-up on the SalesForce process as needed.




What You'll Do
Maintain SEAS Marketing Cloud activities and configurations, encompassing email studio, automation studio, and journey builder.
Perform quality assurance testing to guarantee system functionality and uphold data integrity.
Draft documentation for Marketing Cloud procedures and aid in conducting training sessions for other users.
Deliver data queries tailored for the admissions and recruitment team.
Assist with digital communications targeting prospective and admitted undergraduate and graduate students.
Collaborate with diverse groups to shape the strategic direction of Marketing Cloud services.
Engage actively in the Marketing Cloud community of practice at U-M, attending community marketing cloud office hours.
Forward all outgoing email messages for admissions events.
Participate in professional development activities, sharing best practices that focus on emerging technologies beneficial for users and the SEAS community.
Mission Statement
The School for Environment and Sustainability (SEAS) (https://seas.umich.edu/) is a collaborative and interdisciplinary school. Our mission includes contributing to the protection of environmental resources and the achievement of a sustainable society. We accomplish this by generating and sharing knowledge, contributing to policy and engaging managers and stakeholders. The University of Michigan is a top-ranked public university with excellence in research and teaching. Ann Arbor, home to the University of Michigan, is a town known for arts, culture, parks and restaurants.



SEAS is committed to creating and maintaining an inclusive and equitable environment that respects diverse experiences, promotes generous listening and communications, and discourages and restoratively responds to acts of discrimination, harassment, or injustice. Our commitment to diversity, equity and inclusion is deeply rooted in our values for a sustainable and just society.




Why Work at Michigan?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

Generous time off
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Required Qualifications*
Bachelor's degree in Computer Science, Digital Marketing, Technology, or an equivalent combination of education, experience, and training. Marketing Cloud Certification preferred.
Knowledge of SalesForce platform systems.
Detail-oriented with robust organizational and problem-solving, using best judgment practices.
Openness to acquiring new technical skills and staying current on application development and configuration systems.
Demonstrated experience in successfully collaborating with diverse teams or populations, employing a positive and engaging approach.
Prioritize friendly service and creativity.
Authorization to work in the United States without requiring sponsorship.