Registered Nurse - Primary Care Triage

Cleveland Clinic

Cleveland, OH

Job posting number: #7257527 (Ref:ccf20605823)

Posted: June 24, 2024

Job Description

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic is looking to add a Registered Nurse (RN) to its remote Primary Care Triage team. As an RN, you will assist with triaging patients who call into primary care offices for symptomatic needs. You must complete 4-6 weeks of in-person training at Cleveland Clinic Florida’s Mayes Center and then work remotely.

The ideal future caregiver is someone who:

  • Has experience in an Emergency Department or inpatient setting.

  • Has strong assessment and customer service skills.

  • Has a clear telephone voice.

  • Is computer savvy.

  • Provides care with compassion and empathy.


This is an excellent opportunity for an RN who is looking to move away from bedside nursing and wants to work remotely.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.


Job Responsibilities:

  • Assess health status by completing a nursing assessment.
  • Performs telephone triage.
  • Notifies physician/LIP of abnormal findings.
  • Establishes a care plan in collaboration with the patient, family, and health care team.
  • Collaborates with care coordinators to ensure smooth and effective transitions of care.
  • Assists with specialized diagnostic and therapeutic procedures.
  • Assist with specialized patient care equipment as required by the clinical department and medical specialty assigned.
  • Administers medications and treatments as ordered by physician/LIP and monitors patients for response.
  • Initiates CPR and other emergency measures. Covers other nursing roles within the department
  • Provides health education to patients and families. Develops, evaluates, adapts, and documents education to learning needs. Assists in preparation of the department specific education for patients and colleagues.
  • Facilitates smooth operation of the ambulatory areas.
  • Participates in quality initiatives, process improvements, and research activities to improve patient outcomes, patient experience, and patient safety.
  • Maintains professional growth and development in the nursing field and identified annual core competencies.
  • Other duties as assigned.

Education:

  • Graduate of accredited school of nursing. BSN preferred.

Certifications:

  • Current state licensure as a Registered Nurse (RN).
  • Basic Life Support (BLS) through American Heart Association (AHA) required.
  • In areas performing moderate sedation procedures and/or cardiac stress testing, must have current Advanced Cardiac Life Support (ACLS) through American Heart Association (AHA) Certification within 6 months of hire.

Competencies (Complexity of Work):

  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.
  • Professional behavior/appearance required, ability to focus on patient safety, teamwork, patient outcomes, patient experience and quality improvement.
  • Strong communication and interpersonal skills.

Work Experience:

  • Minimum one year recent experience as a Registered Nurse.
  • If current Cleveland Clinic Caregiver in ambulatory Cleveland Clinic setting transferring into a RN role but remaining in the same current ambulatory Cleveland Clinic setting will consider current LPN, Medical Assistant, and/or other unlicensed clinical healthcare experience (e.g. Dialysis Tech., Ambulatory CT., in lieu of RN experience, or if current Cleveland Clinic Caregiver in a clinical role within the same specialty area as ambulatory area transferring into will consider current LPN, Medical Assistant, and /or other unlicensed clinical healthcare experience(Dialysis Tech. , Ambulatory CT., Inpatient PCNA, inpatient C.T., Inpatient LPN, in lieu of RN experience. Current demonstrated clinical competence.

Physical Requirements:

  • Requires full range of motion, manual and finger dexterity and eye-hand coordination.
  • Requires corrected hearing and vision to normal range.
  • May requires some exposure to communicable diseases or bodily fluids.
  • Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
  • Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures.
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.


By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.


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Job posting number:#7257527 (Ref:ccf20605823)
Application Deadline:Open Until Filled
Employer Location:Cleveland Clinic
Cleveland,Ohio
United States
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