Training Admin
Job Description
We are seeking a highly organized and detail-oriented individual to join our team as an Admin Support. In this role, you will be responsible for providing comprehensive administrative support to the Learning & Development team within the organization. Your primary responsibilities will include MEL support (SAP SuccessFactors Learning - LMS), training provider submissions/exams management, preparation and processing of learner packs, utilization of key Pfizer systems and processes, translations management, GCMA (Global Compliance Monitoring and Auditing) training materials management, data reporting, logistical support, and eLF (eLearning Factory) support for the admin process.
Responsibilities
Support MEL operations and act as a point of contact for in-market/cluster or global teams.
Provide MEL support, including curricula, questionnaire, class, and course set up
Generate data reports on course registration and delivery
Prepare and process learner packs, including attendance reports, exam reports, and credit learners in MEL
Utilize key Pfizer systems and processes (GCMA, DK1, Docusign, MEL, iCOMPLY, Qstream, NeoOptima)
Assist with translations management and coordination
Manage GCMA training materials, including approval and medical reviews
Provide logistical support for meetings and training sessions
Assist with the admin process for the eLF platform
Manage training provider submissions/exams
Manage the team intranet (MS-SharePoint)
Knowledge/content management
Qualifications
High level of organizational skills and attention to detail
Quickly acquire familiarity with new technologies and systems - Experience with the SAP SuccessFactors LMS and Qstream is a plus
Excellent communication and interpersonal skills
Ability to manage multiple tasks and prioritize effectively
Capable in data reporting and analysis
Familiarity with translations management and coordination
Prior experience in administrative support roles is preferred
Ability to work independently and collaboratively in a team environment
Strong problem-solving skills and ability to adapt to changing priorities
Skilled in MS-SharePoint
Fluency in English, both verbal and written
If you are a proactive and dedicated individual with a passion for providing exceptional administrative support, we encourage you to apply for this position.
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Se valorarán las candidaturas que puedan aportar certificados oficiales de discapacidad.
Administrative#LI-PFEPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
