Senior Manager, Digital Client Partner Antiviral & Diagnostics
Job Description
Why Patients Need You
Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.
What You Will Achieve
Your technical and business skills will help you represent a major Pfizer client or business area in all information technology activities. Your leadership skills will help provide a strategic or tactical direction and help plan the resolutions to information technology issues. You will participate in management and development of technology products and service standards which impact the client or business area.
As a Senior Manager, you will be setting the objectives for multiple projects in your division. Your managerial and technical skills will help in guiding the people in your division. Your understanding of the external marketplace and customer requirements will facilitate in instituting knowledge sharing practices in your team and outside. You shall be relied on to manage operational activities that support the goals of the division and set direction for its success.
It is your dedication and focus that will help in making Pfizer ready to achieve new milestones and help patients across the globe.
How You Will Achieve It
Be Part of the Breakthroughs that change Patients Lives All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged and have the ability to impact health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate, to bring therapies that significantly improve lives.
Role Summary
This is an exciting opportunity to join the Pfizer Digital Client Partners, Customer Experience, and Business Analysts team and contribute to our vision to lead Pfizer Digital engagement with our clients, drive digital strategy and achieve target outcomes, and govern and prioritize the digital portfolio.
The Primary Care Digital Client Partner team is looking for a customer-focused, energetic, strategic, and innovative leader to serve as the Digital Client partner for the Antiviral and Diagnostics business within Primary Care.
As a Digital Client Partner, this leader will be expected to advise on all aspects of digital technology topics, trends, opportunities, and internal Digital capabilities while also participating and leading initiatives across Digital and the commercial organizations. This role is accountable for the business partnership and Digital strategic ownership for ELT-3 leaders.
ROLE RESPONSIBILITIES
- You are responsible for developing and implementing digital strategies for our antiviral and diagnostics portfolio and industry.
- You are responsible for managing digital projects from conception to completion, ensuring they meet quality standards and timelines.
- You will work closely with cross-functional teams to ensure alignment and integration of digital strategies.
- You will identify and leverage digital trends and technologies to enhance our product offerings.
- You will collaborate with marketing and sales teams to develop digital marketing campaigns that drive customer engagement and product awareness.
- You will analyze and report on the performance of digital initiatives, providing insights and recommendations for improvement.
- You will ensure compliance with all relevant regulations and guidelines in the execution of digital activities.
- You will manage relationships with external digital agencies and vendors, ensuring they deliver high-quality services.
- You will foster an innovative culture within the team, encouraging the exploration and adoption of new digital tools and technologies.
- You will work closely with our clients to develop and implement digital strategies that drive growth and improve performance.
- You will collaborate with cross-functional teams to ensure our digital solutions align with the client's objectives and deliver measurable results.
- Your role includes identifying opportunities for expansion within existing accounts and prospecting potential new clients in the Antiviral and Diagnostics industry.
- You will be expected to stay abreast of industry trends and digital advancements, leveraging this knowledge to provide innovative solutions for our clients.
- You will be responsible for providing regular updates and reports to clients, demonstrating the impact and value of our digital solutions.
- In this role, you will also be tasked with resolving any issues or concerns that may arise, ensuring client satisfaction at all times.
- You will play a key role in shaping our digital offerings in the Antiviral and Diagnostics sector, contributing to the development of new products and services based on client needs and industry trends.
- Your strong communication and presentation skills will be put to good use in this role, as you will be required to effectively convey complex digital concepts to a non-technical audience.
- You will be a key player in our company's growth and success, contributing to our strategic planning and decision-making processes.
How You Will "Use Your Power for Purpose"
In this role, you will be the driving force behind Pfizer's digital transformation in our Antiviral and Diagnostics division. You will be the bridge between our clients and our digital solutions, ensuring that our cutting-edge technologies are effectively utilized to enhance patient care and outcomes. You will be the digital advocate, fostering relationships with our clients, understanding their needs, and translating these into digital strategies that will revolutionize the way we deliver healthcare solutions.
Qualifications
Must-Have
- Bachelor's Degree
- 7+ years of experience
- Proven experience working with senior business leadership teams developing and delivering strategy and operating plans
- Extensive proven digital experience in medium-large organizations working with Marketing, Medical and Commercial teams
- Good business knowledge and understanding of the evolving customer landscape, external marketplace and anticipates business priorities
- Knowledge of technical solution delivery, project management and application support
- Good understanding customer journey, conversion, must win moments, Omni-channel, Artificial intelligence and data harnessing
- Strong relationship management capabilities with ability to manage multiple priorities
- Exhibits strategic thinking and problem solving
- Strong people management experience
Nice-to-Have
- Master's degree
- Relevant pharmaceutical industry experience
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Last Date to Apply for Job: 9/4/2024
The annual base salary for this position ranges from $117,300.00 to $195,500.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
