Senior Director, Global Supply Engineering & Sustainment
Job Description
Organization Overview:
The Digital Manufacturing (DM) Team’s mission is to simplify processes and experiences to drive Pfizer Global Supply (PGS) outcomes. DM is responsible for the digital transformation of all processes across shop floor, engineering, environment, health, and safety operations. Our programs are led by user experience and design thinking to understand the journeys that our PGS customers work through daily. DM drives efficiencies in end-to-end operations by embedding predictive and prescriptive insights from artificial intelligence into our manufacturing and cross-functional applications. Our team philosophy is “Keep doing good work” and as per Pfizer’s Purpose Blueprint, “Win the Digital Race in Pharma.”
Role Overview:
Pfizer’s purpose, breakthroughs that change patients’ lives, is rooted in being a science-driven and patient-focused company. In Digital Manufacturing, we work with our world-class manufacturing facilities to accelerate supply and help get products to patients faster. We do this by driving efficiencies in end-to-end operations through the embedding of predictive and prescriptive insights from artificial intelligence into our manufacturing, quality, and cross-functional applications at Pfizer.
We are seeking a Senior Director of Global Supply Engineering & Sustainment to be part of our Digital Manufacturing Team. The role is pivotal in leading the technical support for manufacturing applications and core platforms, overseeing technology and vendor partnerships, and ensuring strong architecture governance. It's a blend of technical know-how and strategic leadership aimed at boosting manufacturing efficiency and sustainability throughout the company. Additionally, it requires manufacturing domain expertise to meet business objectives. The ideal candidate should be adept at active listening, showing respect, and engaging with diverse perspectives to foster trust and support a positive work environment. This approach is crucial for PGS to deliver effective solutions and back its operations.
Responsibilities:
Manufacturing Operations DevOps (MO DevOps):
- Design and develop standard DevOps practices for manufacturing operations to improve collaboration, speed, quality of deployment, and continuous support.
- Foster a culture of continuous integration and continuous deployment with an emphasis on automation and monitoring.
Manufacturing Delivery Practices and Processes:
- Adopt the PGS scaled agile framework (SaFe) for manufacturing to streamline the application of agile practices throughout PGS, enhancing our ability to deliver PGS business value more efficiently and effectively.
- Adhere to GMP guidelines and processes to reduce production risks and ensure our outputs align with PGS business requirements.
Architecture Strategy & Governance:
- Work with stakeholders in the broader Digital organization to develop and articulate Digital Manufacturing’s value proposition and target future state technologies and tools with an effective execution architecture strategy along with implementation strategy for all PGS operations (30,000+ colleagues and 300+ external contract manufacturers).
- Translate corporate Digital and Digital Manufacturing strategies into practical and actionable guidelines for data, integration, and architecture across the Digital Manufacturing solution teams.
Manufacturing Applications Technical Support (L4):
- Lead the ongoing maintenance and enhancement of mature manufacturing products used in manufacturing operations.
- Manage a team of specialists providing high-level technical support for L4 manufacturing applications.
- Mentor and lead teams in advanced troubleshooting techniques, problem-solving skills, and customer service excellence.
- Establish metrics and monitoring systems to track the performance of technical support initiatives and make data-driven decisions for further improvements.
Core Applications Platform Support:
- Oversee support teams for core manufacturing platforms, ensuring they meet the organizational needs and are scalable.
- Collaborate with IT to enhance platform capabilities and integrate new technologies.
Technology & Vendor Strategy Management:
- Strategically manage multiple global vendor relationships, including contract negotiations and performance evaluations (more than $1M annually).
- Manage relationships with key technology vendors, ensuring compliance with contracts and achievement of strategic goals.
Leadership:
- Craft and articulate a clear vision for the integration of sustainable practices and technologies in manufacturing engineering.
- Plan and direct engineering activities and projects within the organization.
- Effectively communicate with other senior leaders, stakeholders, and external parties to ensure alignment of technology and business strategies.
- Represent the manufacturing engineering department in executive decisions and public forums.
- Ensure Diversity, Equity, and Inclusion (DEI) within the team, foster an inclusive culture, and ensure all team members actively contribute to a respectful and equitable workplace.
Basic Requirements:
- Bachelor’s degree in computer science, Engineering, or a related field.
- Minimum of 15 years of experience in manufacturing engineering and delivery, with significant leadership experience.
- Proven experience in managing enterprise scale manufacturing vendor and in-house applications and core platform support.
- Strong background in DevOps practices and vendor management.
- Demonstrated ability to develop and execute strategic digital initiatives that integrate with and enhance core manufacturing processes.
- Strong project management and leadership skills.
Additional Skills/Preferences:
- Certifications in Project Management (e.g., PMP), Cloud Technologies (e.g., AWS Certified Solutions Architect), or related fields.
- Expertise in implementing scalable manufacturing solutions.
- Strong analytical skills and the ability to solve complex technical problems.
- Excellent communication and people skills.
Additional Information:
- This role may require occasional travel to sites for team collaboration, stakeholder meetings, and on-site assessments.
Last Date to Apply for Job: 9/6/2024
Additional Posting Locations: Collegeville, PA; Ireland - Dublin - Grange Castle; Greece - Thessaloniki
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
