Program Manager, Enterprise Security Services

City of Hope

Duarte, CA

Job posting number: #7283155 (Ref:10026450)

Posted: September 26, 2024

Salary / Pay Rate: $45.22 - $72.36 / hour

Application Deadline: Open Until Filled

Job Description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Program Manager is responsible for providing service and leadership for enterprise-wide physical access control systems, video management systems, key management systems, visitor management systems, and other physical security technology and systems. Manages the design, installation, upgrade, compliance, and technical support for security systems. Identifies standardization recommendations for functional areas around process improvement, project implementation, performance, compliance, risk assessment, policy review, adherence to access policies and reporting to ensure service efficiencies are met. Responsible for the real-time operation of security systems and provides support to operational personnel.

The Program Manager must have demonstrated skill in establishing and maintaining effective working relationships with executives and key project stakeholders. This position requires project management, interpersonal, communication and presentation skills. In addition, the position requires a professional who employs tact and discretion and is motivated, self-directed, and a confident self-starter.

As a successful candidate, you will:

  • Manage service request for enterprise-wide access control systems, video management systems, key management systems, visitor management systems, and other physical security technology and systems.
  • Support leadership in managing policies and regulatory requirements for badge access requests and accesses, key access requests, and order of keys and master key types
  • Drive the identification of “people”, “process” and “technology” capabilities required to move physical security initiatives forward.
  • Play a central role in affecting the operations/business change readiness for assigned initiatives.
  • Evaluate quantitative data and viewpoints to conduct structured portfolio reviews.
  • Conduct weekly/monthly reviews with ESS Directors for department performance.

Your qualifications should include:

  • Bachelors in related field (preferably healthcare administration, Security Management, Law Enforcement, business, or public health) and 5 years of experience with security technology or systems.

Or 8 years of experience with security technology or systems in lieu of Bachelor's degree

  • 5 + years of experience with security technology or systems

Additional Information:

Job Status: Full time, exempt

Salary range $94,057 - $150,488

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.

Salary / Pay Rate Information:
Pay Rate: $45.22 - $72.36 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.



City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.


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Job posting number:#7283155 (Ref:10026450)
Application Deadline:Open Until Filled
Employer Location:City of Hope
Duarte,California
United States
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