Job Description

Position Overview

This position will be part of a two-person NRRI IT team that covers both the Duluth and Coleraine facilities. It will provide support to both the central administrative staff and researchers. Responsibilities are wide range and will include administration of servers, development and administration of databases and applications, development of custom IT solutions for administrative and research needs, hardware and software user support, and engagement with the IT community throughout the U of MN system. The position will be based in Duluth, but occasional travel to Coleraine is required.

Job Responsibilities:

(30%) Systems Administration

Configure, install, monitor, upgrade and maintain information technology systems software, hardware, and virtual servers.
Work directly with administrative staff and researchers to identify needs and develop, deploy, maintain, and retire applications, databases, and systems that facilitate administrative work and research.
Maintain a codebase on GitHub.
(25%) Research Support

Provide support to research groups, including consultation on computational and data storage topics; development and maintenance of research databases; custom programming solutions; and deployment and management of scientific sensors and their data streams.
(20%) Technical Support

Provide technical user support for a wide range of hardware and software related information technology systems and their components, including personal and lab computers; audiovisual equipment; network hardware and connectivity; operating systems and software; security; and telecommunications. Troubleshoot, diagnose, and resolve issues or elevate them. Provide basic services to ensure hardware functionality and compatibility.
(15%) Administrative Support

Work directly with administrative staff to develop, maintain, improve, and execute information technology processes that support human resources, accounting, and other administrative needs (e.g., employee onboarding, payroll processing, and administrative reporting).
(10%) IT Coordination

Interface with the Research Cyberinfrastructure Champions Network and maintain an active presence in system-wide IT groups.
Keep NRRI leadership current on IT projects, issues and future needs.
Other duties as assigned.

Qualifications
Required Qualifications:

BA/BS in computer science or a related field plus at least two years of experience, or a master’s degree in computer science or a related field
Proficiency working with Linux, Debian/Ubuntu, and Apache
Proficiency working with relational database development and administration
Advanced programming skills with SQL
Proficiency in Windows
Effective verbal and written communication skills in English.
Valid US driver’s license with clean driving record.
Preferred Qualifications:

Advanced programming skills with an additional language, such as JavaScript, VBScript, PHP, ASP, or Python
Familiarity with containerized architecture (e.g., docker, kubernetes)
Familiarity with web application development, deployment, and hosting
Experience with server security configurations, including encryption and authentication
Basic knowledge of front-end development, including HTML and CSS
Proficiency with Mac OS