Job Description

Working Conditions
While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand, reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Additional Working Conditions
Special Instructions to Applicants
All applications must be submitted online at workforum.memphis.edu.

Applicants must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work experience is based on full time hours. Part time work experience will be prorated as listed.

Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.
Is this posting for UofM employees only? No
Positions Supervised
Knowledge, Skills, and Abilities
-Knowledge of relational databases and SQL programming
-Knowledge of business intelligence concepts
-Ability to utilize MS Office suite applications
-Ability to handle judicious and confidential information
-Possess strong time management and attention to detail skills
Additional Position Information
Under the direction of the Director of Advancement IT and Data Services serves as senior technical support within Advancement to provide support of information technology initiatives for the Advancement division. The incumbent shall serve as a technical specialist for the division’s CRM software and associated software platforms, services, mobile and online tools; and shall develop, test, deploy, implement, and manage technology deliverables intended to support alumni and development objectives. As directed by the Director, the incumbent shall work closely and collaboratively with colleagues within Advancement, Information Technology Services (ITS), and respective software vendors to meet such objectives. The incumbent shall demonstrate the ability to: work effectively both as a team member and independently; handle multiple complex projects simultaneously; exercise exceptional judgment as it pertains to the planning and preparation of future technical needs; prioritize time and effort effectively; and communicate effectively, articulately, and amicably with both technical and non-technical staff.