Troubleshooter II
Dartmouth College
Hanover, NH
Job posting number: #7317364
Posted: October 1, 2025
Application Deadline: Open Until Filled
Job Description
Position PurposeOn both a scheduled, work order basis and in response to emergency, unanticipated building structural, mechanical, electrical, plumbing, fire protection or security system failures or damage, performs maintenance and repair to College academic, administration, and residential buildings, structures, and related fixtures and utilities, using a variety of trade practices associated with occupations such as plumbing, electrical, air conditioning, carpentry and other related trades. Works with the best interests of the customer and college in mind while working to exceed customer expectations.
Description
Required Qualifications - Education and Yrs Exp High School plus 5+ years' experience or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities
Five- plus years of experience and knowledge with MEP, controls, good decision maker and communicator under pressure, able to work under all types of weather conditions. Examples of knowledge include the following: Refrigeration cycle (refrigerant and ammonia systems); Chilled Water plant and component operations; Electrical Troubleshooting and repairs; HVAC sequence of operations; Gas/Oil Burners; Building Automation System Control Systems; Fire Alarm Systems; Access Control Systems, including locks & door hardware; Fire protection systems
Valid driver’s license and must be qualified under the terms of the Dartmouth College Driver Safety and Motor Vehicle Policy.
Ability to work calmly in emergency situations.
Strong customer service orientation.
Willingness to work overtime and odd shift hours, including split shift, weekends, nights, holidays and other times when necessary.
Ability to work in confined spaces.
Able to document and record issues, procedures and follow up,
Good communication skills both oral and written and basic computer knowledge.
Strong commitment to a diverse working environment and to serving the needs of a large and diverse community.
Must have successfully completed the following training prior to performing work to which the training relates:
Driver Safety
Hazard Communication
Lock-out/Tag-out
Respirator Training (including but not limited to, use of PAPR and N95 masks)
Fit and Physical Examination
Asbestos awareness training
Bloodborne pathogen training
Electrical Safety related work practices
Preferred Qualifications
Professional New Hampshire Electrician, Plumbing, or EPA Universal License.
Department Contact for Recruitment Inquiries Campus Services
Department Contact Phone Number [email protected]
Department Contact for Cover Letter and Title John Biele, Electrical Manager
Department Contact's Phone Number
Equal Opportunity Employer
Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.