Job Description

Position Summary
Under direct supervision, provides basic clerical and administrative support to the department
Job Responsibilities
Ensures all patient data such as imaging reports, immunization reports, or lab results are sent promptly to referring or specialist physicians and offices to support continuity of patient care.
Ensures accuracy of recipient contact information and location for correct delivery.
Scans and uploads imaging studies, lab results, consultation letters, and other documents into patient's EMR or other systems.
Reviews and uploads prior medical records or imaging studies into the patient’s chart before their appointment to support an accurate history by the provider or comparative interpretation by the radiologist.
Maintains accuracy and confidentiality of all patient medical records in compliance with HIPAA regulations and organizational policies.
Supports internal documentation workflows and responds to internal requests related to patient imaging, lab or immunization records.
Collaborates with other departments and doctor’s offices to ensure seamless records management across patient care processes.
Assists with gathering, processing & preparing charts/documentation needed prior to patient appointments or as part of follow-up. Receives and processes requests from providers and other staff to obtain outside records and reports.
Handles incoming phone inquiries from patients related to medical records or imaging.
May assist with maintaining inventory and supplies or office equipment.
Assists with special projects as assigned.
Education
High School Diploma
Experience
Some related work experience

Knowledge, Skills and Abilities
Candidate must have excellent communication and organizational skills and must be highly detailed oriented.
Licenses and Certifications
Working Conditions/Physical Demands
Standard office work