Job Description

Job Summary
The Pharmacy Services Department is seeking an experienced professional to join the Pharmacy Supply Chain Contracting team. Reporting to the Pharmacy Supply Chain Contracting Manager, this position serves as a business systems analyst supporting 340B program operations, financial analytics, purchasing optimization, PBM contracting, and strategic business initiatives across the Michigan Medicine enterprise.

This position is responsible for analyzing business processes, identifying operational and system improvement opportunities, and collaborating with stakeholders to use and develop technology-enabled solutions that improve efficiency, reporting capabilities, and decision-making. The incumbent serves as a liaison between Pharmacy Services, Pharmacy Data Solutions, Information Technology, Finance, Supply Chain, and external business partners to ensure business needs are effectively translated into sustainable operational and system solutions.

Primary areas of responsibility include support of pharmacy contracting activities for 340B and PBMs, financial monitoring and reporting, contract pharmacy relationships, pricing and reconciliation activities, and evaluation of strategic business opportunities. Through data analysis, process improvement, and business systems optimization, this position supports Pharmacy Services' operational, financial, and strategic objectives.

For more information about the UMHS Department of Pharmacy Services, see our annual report at: https://www.medicine.umich.edu/dept/pharmacy/pharmacy-annual-report

Responsibilities*
Develop, maintain, and enhance financial reporting related to 340B purchasing, savings, contract pharmacy performance, and pharmaceutical expenditures.

Analyze pharmacy purchasing trends, utilization patterns, and contract performance to identify financial risks and opportunities.

Review manufacturer, wholesaler, and market pricing changes to evaluate operational impacts and recommend purchasing or contracting strategies.

Analyze pharmacy purchasing activity, wholesale acquisition cost (WAC) exposure, and expenditure trends to support cost-containment and financial stewardship initiatives.
Investigate pharmaceutical pricing discrepancies, credit rebills, chargebacks, and reconciliation issues to ensure financial accuracy and maximize program value.

Perform financial modeling and business case development to support strategic initiatives, contract evaluations, and operational decision-making.

Assist with implementation, maintenance, and monitoring of PBM-related programs and vendor relationships, up to and including operational reporting, financial reconciliation, issue resolution, and performance analysis.

Evaluate contract pharmacy expansion opportunities and other strategic business initiatives through operational and financial-focused analyses.

Analyze business workflows, operational processes, and system functionality to identify opportunities for automation, standardization, and efficiency improvements.

Collaborate with Pharmacy Data Solutions, Information Technology, Finance, and operational stakeholders to gather requirements, develop reporting solutions, and implement system enhancements.

Lead or support projects involving new technologies, data integrations, reporting enhancements, workflow redesign, and process optimization initiatives.

Supervision Received

This position will report to the Pharmacy Supply Chain Contracting Manager.

Supervision Exercised

None





Required Qualifications*
Advanced knowledge of Microsoft business tools: Excel, Word, PowerPoint

Capable of working in a diverse, multidisciplinary team and interacting with all levels of the organization.

Ability to work independently and as part of a team.

Excellent analytical, written, and oral communication skills. Ability to articulate facts and ideas clearly and concisely

Demonstrated ability to analyze problems and clearly articulate potential solutions.

Must exhibit confidence in the facilitation of meetings, and conflict resolution.

Time management and organization skills.

Project management skills.

Demonstrated ability to work effectively during a period of institutional change.

Senior Requirements:

Bachelor's degree in related field and 3-5 years of related experience, or an equivalent combination of education and experience.

Intermediate Requirements:

Bachelor's degree in related field and 2-4 years of related experience, or an equivalent combination of education and experience.

Desired Qualifications*
Advanced degree in Analytics, Public Health, Health Administration, Business, Engineering, Pharmacy, or Data Science.
Experience working with business intelligence, reporting, analytics, or workflow automation tools.

Knowledge of healthcare operational systems, pharmacy information systems, or data warehouse environments.

Experience supporting 340B Program administration or contract pharmacy operations.

Experience performing financial reconciliations, rebate analysis, chargeback reviews, or pharmaceutical pricing analysis.

Experience working with PBMs, manufacturer reimbursement programs, specialty pharmacy operations, or pharmacy financial services.

Experience and credibility interacting with all levels of leadership.